SWIRL Mastercard Gift Cards are available to registered businesses and organisations in Ireland. Private individuals cannot purchase these cards. All orders are subject to verification checks, which must be passed before the order is accepted.
We do not currently offer a client portal, but our team provides dedicated support throughout the order and delivery process.
Yes, cards can be loaded with set amounts from €15 to €1,500. Please see our order form for the full breakdown of values available.
There is no minimum order quantity when placing an orders. For orders with 1000+ cards please contact our sales team (sales@swirlcard.com)
No, our gift cards are only available in Euro.
No, full payment is required before cards are dispatched.
Not at this time, but it’s something we’re working toward.
Please email any supplier setup forms to our sales team at sales@swirlcard.com
Invoices are issued once our team has completed the necessary compliance checks. Please check your spam or junk folders. If you haven’t received your invoice within 2–3 hours of placing your order, contact our sales team at sales@swirlcard.com for assistance.
We use Banking Circle, a German-regulated financial institution and partner of our card issuer, EML Money DAC.
Once payment is received and cards are dispatched, changes may not be possible. Please contact our team immediately if you need to make an update.
Yes, we can send cards directly. Just provide a name and address list (preferably in Excel). A postage charge of €1.50 per card typically applies.
No, cardholders must reside in the Republic of Ireland to register a card.
Typically within 3-5 business days of receiving payment. Lead times may vary during peak busy periods.
Yes, your dispatch confirmation email will include tracking details depending on your delivery method.
Orders are typically delivered within 3–5 working days, though delays can occur during peak periods due to courier demand. If your order hasn’t arrived within the expected timeframe, please contact our support team at sales@swirlcard.com and we’ll be happy to assist.
(already on website – no update necessary)
Fees cover card production, administration, and postage. Unlike other providers, we don’t receive a percentage of the spend back from merchants.
Our gift card is a MasterCard and can be used in over 45 million locations worldwide both in store and online. To use in store, you simply swipe the card and sign a recipient there is no chip and pin with our gift card. *While the card can be used at any location accepting of MasterCard, it is up to the individual store if they can accept the form of payment.
No, cards are universally accepted wherever Mastercard is, but merchant acceptance varies.
Our gift card is swipe-and-sign (no chip and pin or contactless). It’s used like a traditional in-store gift card.
No, the full balance is available to spend without restrictions or transaction fees.
No, gift cards cannot be used at ATMs.
No, each gift card can only be topped up once.
Not currently, but we are working to offer this feature in future.
Cards are not loaded while in transit. Once your order has been dispatched, you’ll receive a confirmation email with a secure link to confirm delivery. Funds will only be loaded after this confirmation is received. Please ensure cards are not distributed to employees until we confirm that the funds are active.
A tax relief scheme allowing employers to give up to €1,500 (as of 2025) annually in non-cash rewards to employees.
They are available here (link to T&Cs) on our website. We can also provide a PDF copy upon request.
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