COOKIE POLICY

September 2024

This document describes how Smart Transfer Ltd T/A Swirl Card (“we,” “us,” “our”) uses cookies and similar tracking technologies on our website to enhance your browsing experience, understand your usage patterns, and improve our services. It applies to anyone who visits our website and should be read along with our Privacy Policy and website Terms and Conditions.

Cookies are small text files that are placed on your computer or mobile device by websites that you visit. They are widely used to make websites work more efficiently, as well as to provide web services and functionalities for users. For example, they enable the Website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period, so you don’t have to keep re-entering them whenever you come back to the Website or browse from one page to another. Cookies also help us understand who uses our website and how we can improve it.

We use cookies for the following purposes:

  • Remember your actions i.e. information you input on our login page.
  • Improving the way our services work.
  • Ensuring website security.
  • Perform user analytics to understand how and when visitors use our website.

Most of the cookies we use on our website are ‘persistent’ cookies. This means that they remain on your device until you erase them, or they expire. The rest of these cookies are ‘session’ based which are more temporary in duration. This means they will be erased when you close your internet browser.

Essential Cookies

These cookies are necessary for the website to function correctly. They enable you to navigate our website and use its features. Without these cookies, some services cannot be provided. In addition, we may also use a cookie that tracks your cookie privacy preferences so that we do not place analytics, preferences and / or advertising cookies, if you don’t want us to. This cookie will remain on your device even after you’ve stopped browsing the website so we can make sure we comply with our legal and regulatory obligations. We do not need your consent to use necessary cookies.

Preference Cookies

We also use preferences cookies to remember our users while they are browsing our website, its pages, links and subdomains. For example, we will remember your country and preferred language so that you see content which is relevant to you and in your language.

In addition to our own cookies, we also use various third-party cookies to report usage statistics and enhance user experience. These third-party cookies are set by external providers and are governed by their respective privacy policies. These are the third-party cookies advertising and analytics cookies we use on our website and the purposes for which we use them:
Name of Cookie Purpose Duration
Facebook Pixel (_fbp) Intended to track aggregate website usage statistics, such as page views and visitor behaviour, to improve user experience on our site and optimise ad delivery. 90 Days
Google Analytics (_ga, _gat, _gid) Allows us to see how many users are on the SWIRL Card website, which pages they are visiting and track how many visitors joined SWIRL Card. 90 Days
Google Ads (_gcl_au) A cookie that shows us how effective our SWIRL Card ad campaigns are by tracking how many users click through to our website from a particular ad, and the demographic of those users. 90 Days
Salesforce Live Agent (embedded service) Maintains the continuity of a chat session. It ensures that the chat session remains consistent even if the user navigates to different pages on the website. Session
Salesforce Snap Ins Uses local storage to store non-sensitive data that helps manage Salesforce Chat session continuity, optimize performance, and enhance user experience. Persistent

When you first visit our website, you are asked to provide your consent to cookies. You can choose to accept all cookies, reject all cookies or manage your preferences through our cookie settings. You have the option to select the categories of cookies you wish to allow, excluding the essential cookies that are necessary for the website’s functionality.

You can also adjust your web browser settings to accept or reject all cookies or specific types of cookies. Most browsers allow you to:

  • View the cookies that are set on your device and delete them individually.
  • Block third party cookies.
  • Block cookies from sites.
  • Block all cookies from being set.
  • Delete all cookies when you close the browser.

 

Please note that if you block or delete cookies, some parts of our website may not function properly, or your user experience may be affected.

For detailed instructions on managing and disabling cookies, please refer to the privacy or help section of your browser’s website. If you wish to disable cookies on multiple devices or browsers, you will need to do so individually for each device and browser.

We may update this policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Cookie Policy on our website and updating the effective date. Your continued use of our website after such changes constitutes your acceptance of the new Cookie Policy.

For details on how we collect and use your personal information, please refer to our Privacy Policy.

If you have any questions about this Cookie Policy, please contact us:


Smart Transfer Ltd,
PO Box 1008,
Naas,
Co. Kildare

info@swirlcard.com